Return & Replacement


It’s easy to do on Dealmart BD. Items shipped from Dealmart BD can be returned within 10 days of receiving of shipment in most cases if the item is defective or damaged for manufacturing difficulties. Whatever you’re looking for, whatever you want to buy, thousands of items on Dealmart BD are returnable.

Order Cancellation

If you want to cancel an order, please, contact us. If you pay with mobile banking (bKash, Nagad or Rocket), your money will be added to your Dealmart BD wallet after successful order cancellation or Returned item’s value within 7 working days.


The item is replaceable too on Dealmart BD only within 5 days of received, if the product is defective or damaged for manufacture difficulties. As soon as you discover that item is defective, please, contact us to get a replacement.

Conditions for Return & Replacement

  • The product must be returned in the original and undamaged manufacturer packaging/box. If the product was delivered in the second layer of Dealmart BD packaging, it must be returned in the same condition with the return shipping label attached. Do not put tape or stickers on the manufacturer’s box.
  • The product must include the original tags, user manual, warranty cards, freebies, and accessories.
  • Before returning a mobile/tablet, the device should be formatted and the screen lock should be disabled. The iCloud account should be removed for Apple devices. If a product is returned to us in an inadequate condition, Dealmart BD will not accept this return/ replacement.

Please, note that this is strongly prohibited to ask for a return or replacement if you break down the item or crash it. Item is returnable and replaceable only for Manufacture difficulties within 10 days for return and 5 days for replacement of received.